Terms of Service

1. Agreement to These Terms

By accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Changes to These Terms

We may modify these Terms from time to time. When we do, we will update the “Last updated” date above and, for material changes, provide additional notice where appropriate. Changes are effective when posted. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

3. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase a subscription. Users aged 13 to 17 may use the free portions of the Service only with the involvement and consent of a parent or legal guardian who agrees to these Terms. The Service is not intended for, and may not be used by, children under 13.

4. Your Account

You access your account using your mobile phone number and a one-time verification code. You are responsible for maintaining control of your phone number and account access, and for all activity under your account. You agree to provide accurate information and to notify us promptly at support@findfredo.com of any unauthorized use. We may suspend or terminate accounts that contain false information or are used in violation of these Terms. One person may not maintain more than one account, and accounts are personal to you and non-transferable.

5. Subscriptions, Billing, and Automatic Renewal

• Certain features require a paid subscription, billed through our payment processor, Stripe.
• Subscriptions are billed in advance on a recurring basis (for example, monthly) at the price shown at checkout, plus any applicable taxes.
• Automatic renewal. Your subscription automatically renews at the end of each billing period at the then-current price, and your payment method is charged automatically, until you cancel. By subscribing, you authorize us and Stripe to store your payment method and charge it on a recurring basis without further authorization until you cancel.
• How to cancel. You may cancel at any time through your account or the customer billing portal. To avoid the next charge, cancel before your current period ends.

6. Free Demo

We may offer a free demo or trial version of the game for your personal enjoyment. We may modify, limit, or discontinue the free demo at any time. If a free trial converts to a paid subscription, we will disclose the terms at sign-up, and the automatic-renewal terms in Section 5 apply.

7. Refunds

Cancellation takes effect at the end of your current billing period, and you retain access until then. Except where required by law, all payments are non-refundable, and we do not provide refunds or credits for partial billing periods, unused time, or periods during which you did not use the Service.

8. Price Changes and Errors

We may change subscription prices or features. We will give you advance notice of price changes, which take effect on your next renewal; continuing your subscription after a change takes effect constitutes acceptance of the new price. Prices and descriptions may contain errors; we reserve the right to correct any errors and to cancel any orders placed based on incorrect information, even after an order is confirmed.

9. Electronic Communications and Consent

By using the Service, you consent to receive communications from us electronically—including by text, email, and notices posted within the Service—and you agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that they be in writing. This consent is given under the federal E-SIGN Act and similar laws.

10. Text Messages and Email

By providing your mobile number or email address and opting in, you consent to receive messages from us as described in our Privacy Policy, including account verification, subscriber notifications, and—where you have consented—marketing messages. You can opt out of texts by replying STOP and get help by replying HELP. Message and data rates may apply.

11. License to Use the Service

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your own personal, non-commercial enjoyment. All rights not expressly granted are reserved.

12. Acceptable Use

You agree that you will not:

• Use bots, scripts, automation, or any technical means to cheat, manipulate scores, or play on another’s behalf;
• Scrape, harvest, copy, frame, mirror, or extract data, panoramas, puzzle answers, or other content from the Service;
• Reverse engineer, decompile, disassemble, or attempt to discover source code or underlying puzzle answers;
• Share, sell, sublicense, or transfer your account or subscription, or publish puzzle answers in a way that undermines the game;
• Interfere with, disrupt, overload, or attempt to gain unauthorized access to the Service or its infrastructure;
• Upload or transmit viruses, malware, or other harmful code;
• Infringe any intellectual-property, privacy, or other rights, or use the Service for any unlawful, fraudulent, harassing, hateful, or abusive purpose.

13. User Content and Conduct

You are responsible for any content you submit, including your display name and any communications with us (“User Content”). You must not submit content that is unlawful, infringing, deceptive, offensive, or that impersonates another person. You grant us a worldwide, non-exclusive, royalty-free, sublicensable license to use, host, store, display, and reproduce your User Content solely to operate and provide the Service. We may remove or refuse User Content, and may reclaim display names, at our discretion.

14. Intellectual Property

The Service and all of its content—including the games, panoramic imagery, text, graphics, layouts, logos, and the “Find Fredo” name and marks—are owned by Find Fredo LLC or its licensors and are protected by intellectual-property laws. Except for the limited license above, these Terms grant you no rights in the Service or its content. If you send us feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them for any purpose without obligation to you.

15. Copyright Complaints (DMCA)

We respect intellectual-property rights. If you believe content on the Service infringes your copyright, send a notice to support@findfredo.com (subject line “DMCA Notice”) including: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and its location; (d) your contact information; (e) a statement that you have a good-faith belief the use is not authorized; and (f) a statement, under penalty of perjury, that the information is accurate and you are authorized to act. We may remove infringing material and terminate repeat infringers.

16. Third-Party Services

The Service relies on third-party services—including mapping, payment, hosting, and messaging providers—each governed by its own terms and policies. We are not responsible for the availability, accuracy, or practices of third-party services, and your use of them is at your own risk.

17. Promotions and Beta Features

Any contests, sweepstakes, discounts, or promotions we offer may be subject to additional rules, which will govern in the event of a conflict with these Terms. We may also offer features identified as beta or experimental, which are provided “as is” for evaluation and may be changed or withdrawn at any time.

18. Disclaimers

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIND FREDO LLC AND ITS OWNERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR USD $100. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

20. Indemnification

You agree to indemnify, defend, and hold harmless Find Fredo LLC and its owners and personnel from any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising from or related to your use of the Service, your User Content, or your violation of these Terms or applicable law.

21. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if you violate these Terms, if required by law, or if we discontinue the Service. You may stop using the Service at any time. Upon termination, your license ends. Sections that by their nature should survive—including Sections 7, 11, 14, 18, 19, 20, 22, and 23—will survive.

22. Dispute Resolution; Arbitration; Class-Action and Jury Waiver

Please read this section carefully—it affects your legal rights. Except where prohibited by law, you and Find Fredo LLC agree that any dispute, claim, or controversy arising out of or relating to the Service or these Terms will be resolved by binding individual arbitration administered by a recognized arbitration provider under its consumer rules, rather than in court, except that either party may bring an individual claim in small-claims court. The arbitration will take place in the state of Texas or, at your election, your home county, or by video/telephone where available. You and we waive any right to a jury trial and waive any right to participate in a class action, class-wide arbitration, or representative action. If the class-action waiver is found unenforceable as to a particular claim, that claim will proceed in court. You may opt out of this arbitration agreement by emailing support@findfredo.com with the subject line “Arbitration Opt-Out” within 30 days of first accepting these Terms.

23. Governing Law

These Terms are governed by the laws of the State of Texas and applicable U.S. federal law, without regard to conflict-of-laws rules. Subject to Section 22, the state and federal courts located in Texas will have exclusive jurisdiction over any disputes not subject to arbitration.

24. Time Limit on Claims

To the extent permitted by law, any claim arising out of or relating to the Service or these Terms must be filed within one (1) year after the claim arose; otherwise, the claim is permanently barred.

25. Geographic Restrictions and Export

The Service is operated from the United States and intended for users there. We make no representation that the Service is appropriate or available elsewhere. You agree to comply with all applicable export-control and sanctions laws, and you represent that you are not located in an embargoed country or on any restricted-party list.

26. Notices

We may provide notices to you by text, email, or posting within the Service. You may send notices to us at support@findfredo.com.

27. Miscellaneous

These Terms, together with the Privacy Policy and any rules for promotions you participate in, constitute the entire agreement between you and Find Fredo LLC regarding the Service and supersede any prior agreements. If any provision is found unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be modified to the minimum extent necessary. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. There are no third-party beneficiaries. We are not liable for any delay or failure caused by events beyond our reasonable control. Section headings are for convenience only.

28. Contact Us

Questions about these Terms? Contact us at support@findfredo.com (Find Fredo LLC).